Q: Will an invoice be included with my wine club order?
A: As an environmentally friendly winery we do not include a paper copy of your invoice with your club shipment. You can however view your invoice and all of your purchase history by logging into your online account.
Q: Do I need to be home to sign for my Wine Club shipment?
A: Yes. Federal law requires that all wine shipments be signed for by an adult (21 or over). Deliveries are made Monday-Friday 9am-5pm. We highly suggest using a business address if possible
Q: I live locally and would like to pick up my wine club shipments. Is this an option?
A: Yes. We offer a will-call option and we look forward to seeing you at the tasting room on the Sonoma Square. Please contact a wine club representative to set up your account for pick-up. Have another question for us? We are here to help and love to hear from our Club Members! Contact a wine club representative at 707-9391012 or send us an email Cristina@highway12winery.com
Q: Did you know you can update your account information online?
A: Click on My Account from our shopping cart to update your email, billing or shipping address or to change your payment information. Having trouble logging in? Just give us a call, and we will walk you through the process.